How to resolve dispute with contractor

A significant portion of these renovations are carried out without problems. A contractor is paid to perform your renovations, they do the work, and you’re happy with your new and improved kitchen, bathroom, or great room. It is, however, well known that not all renovations end with a better home. Almost all of us know someone who has — or we have, ourselves — dealt with a contractor who did not perform the work as promised — or even worse, failed to perform the work at all.

For those who discover themselves in a quarrel with a contractor, finding recourse is far from simple. As is often the case, there are options for legal action. Depending on the amount of damages being claimed, Small Claims or Superior Court would be an avenue to pursue to receive compensation. The California Department of Consumer Affairs’ Contractors State License Board is another resource, where you can file a complaint that can be resolved either in or out of court, with mediation being an option.

When dealing with a contractor dispute, it can help to assume there is a way for the contractor to repair work that was not up to par, or redo modifications that did not come out as planned. While it is easy to assume that a substandard result was due to negligence or lack of quality, it could have been an unintended consequence of a design flaw or bad materials. Taking a response-based approach utilizing positive assumptions can open the door for your contractor to right the wrong and put the dispute behind you.

Assuming that there is a way for your contractor to make things right before pursuing a punitive action can save you time and money in the long run. Just as negative assumptions can impede your path toward finding a solution, positive assumptions can be the difference between an expensive legal battle and an end to your renovation woes.

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